MacNewsBlog

I work as a Mac Tech at a local school for my real job. It's always fun to hear the stories from folks who switched from Windows over to Mac. Often, I will ask the recent Macintosh convert why they switched. The responses I get aren't always what I was expecting though.

A recent switcher told me that the best part of switching, and one of the main reasons for her to switch to Mac was service. If her computer ever broke down or if she had any problems, she felt good that she could simply make an appointment to see an Apple Genius and bring the Mac in for a check up. She couldn't do this with her HP laptop. Her biggest frustration with HP: "It always crashed and when I called for tech support, they were always talking about things that were over my head. With the Mac, there is a live human person right in front of me that can help me understand the problem and fix it for me too!"

That is a great selling point for the Mac! Having many Apple Store locations is going to be a huge plus for Apple.